Artwork must be provided as vector art or high quality JPG, PNG or GIF. Vector art must be submitted as .AI or .PDF files created in Adobe Illustrator CS5 for PC. All fonts must be converted to outlines or curves. Templates can be found online at www.LadyFortunes.com or by emailing [email protected]
Virtual Proof
Add $10 (NET) per artwork ( virtual proof is a digital rendering of your product for placement and general reference)
Pre Production Proof
Add $20 (NET) per artwork ( pre production proof is an actual sample of your product produced and photographed against a white background with an iPhone X or better).
ClickHEREfor Virtual and Pre Pro Sample Proofs.
PMS Color Match ( Sprinkles and Edible Inks)
PMS color match is available on sprinkles and direct print orders only. We assess a $35/color (net) base fee for PMS color matching. Stock colors will be offered where available as a match at no additional charge. Our factory will match PMS colors as closely as possible, however, due to different surfaces and methods of imprinting, colors may appear differently and there may be small degrees of variance.
We do not charge set up fees except where those fees are listed. We keep artwork on file for 1 year.
To clean up, change, recreate or create art is $80 per hour, with a 1/2 hour minimum. We recommend our clients to send in camera-ready artwork to avoid art charges. We use independent graphic designers for artwork and design. Typical turnaround is 24-48 hours ( business hours) .
Artwork With Bleed
Artwork with bleed must be formatted properly with a 0.25" bleed around the edges. Bleed should also be indicated in the notes and/or artwork instructions to ensure that bleed is included.
You may order a virtual proof or pre production sample by clicking HERE .
Due to machine intolerances, imprints may be off center. Add 60% up-charge per piece to ensure that each item will be perfectly centered .
Artwork With Mainly Dark Colors
We do not recommend artwork with predominantly dark backgrounds. Such logos may bleed due to the concentration of edible water based inks bleeding into lighter areas.
In addition, predominantly dark logos tend to stain teeth and tongue, especially black or dark blue or green colors.
We recommend ordering a sample prior to production to ensure the integrity of the printed product as well as to test edible ink transfer for aesthetic purposes.
Dark background logos can be inverted or lightened. See Artwork Recreation above for more information on our services.
Please forward all requests to our art department [email protected]
All art must be uploaded to our servers via Jotform. We do not accept ZIP files. Please be sure to identify your artwork by submitting it with your Order number and/or Purchase Order number referenced in the Form.
Click the image below to access our Artwork Upload Form.
Customer service hours are 9am - 5pm PST, Monday-Friday. All orders must be sent via e-mail or placed directly online, no phone orders are accepted. To avoid duplication, please indicate if order was previously sent. Factory cannot be responsible for duplicate orders. Order acknowledgements will be sent for each purchase order to the email indicated on the PO.
Factory accepts company checks, wire transfer, and credit card (MasterCard, Visa and American Express). A processing charge will be added for credit card use ( 3% Visa/MasterCard and 3.5% Amex). Net 30 terms may be granted upon approval of credit application. A reseller application is required for all wholesale/reseller accounts.
Factory has a minimum order value requirement of $100(Z). In addition, if less than the minimum quantity of a product is ordered, there will be a $60(V) less than minimum charge.
Our factory takes orders on a "first-come-first-serve basis. Production time varies based on the Order Dollar Amount. Typically, orders between $100-$500 net before S&H required 1-3 working days while orders between $500 - $1,000 require 3-5 working days. Orders over $1,000 net before S&H are quoted on production time. Production time starts after art approval unless otherwise noted. A complete purchase order with all pertinent information is required along with approval of art to begin production.
Cancellations or changes to orders must be submitted in writing. All sales are final at the time of acknowledgement of sale and cannot be cancelled without payment. To maintain delivery schedules, we begin artwork followed by production promptly after receipt of the acknowledgement of sale. Therefore, you will be responsible for the cost of all labor, goods and production work incurred under any order cancelled after the acknowledgment of sale; full payment is due within five days of receipt of our invoice. Any type of order change may result in a delay to the original scheduled ship date. If adding to an order that is already produced but not shipped, a new purchase order is required, and the additional pieces will be produced based on the current production schedule and pricing for that quantity.
All copy or other material submitted by the customer for use by the factory in producing items ordered, whether or not artwork required by the factory is required therewith, will be accepted by the plant as being submitted in full compliance with all applicable laws, regarding trademark, service mark, copyright, right of privacy patent or similar protection. The customer, by submitting such a copy or other material, represents that the use thereof by the factory will not violate any such laws in the use of the customer’s copy or other material. The customer hereby agrees to hold factory harmless to any damages and/or expenses when they arise under all such laws as consequence of factory’s use of said copy or other material or the operations undertaken by this agreement. M&M's® is a registered trademark and product of Mars®, Inc. HERSHEY®'S® KISSES® is a registered trademark and a product of HERSHEY® Foods Corp. Jelly Belly® is a registered trademark and product of Herman Goelitz, Inc.
Trademarks indicate products manufactured by The HERSHEY® Company. There is no affiliation between The HERSHEY® Company, its divisions or subsidiaries, and Lady Fortunes® Inc.
Shelf-life-2014_1_
.jpg)
